Audio and Video Issues
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Author Message

Julian Hobdy
Full Access

Subject: Audio and Video Issues
Member Support
posted by JulianHobdy on Thursday, March 17th 2011 @ 11:39 AM

I have downloaded multiple browsers to view and hear video and audio on jazzwebshed.com. For some reason, I am unable to do either for currently listed material. Now, other members are, and regardless of the workstation I am at, I am getting the same result. The audio/video player doesn't even come up on my screen.


Sean Bossie
VP of Sales and Marketing
Group Co-Administrator

Subject: RE: Audio and Video Issues
Member Support
posted by SeanBossie on Thursday, March 17th 2011 @ 12:08 PM

Hi Julian,

What browser and version are you using? Can you view video on other websites? For instance, go to vimeo.com and see if you can view those videos.

It sounds like you either need to have Java / Adobe Flash installed to view the video or you have a security setting that is preventing the player from loading/displaying.

Try checking those settings and see how you make out.

________________________________
Sean Bossie
iGrOOpie of Sales and Marketing
http://www.igroops.com
http://www.membershipsitebuilding.com
978-440-9300


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