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Member Cancellation Process
last updated: 2007-12-31 06:55:26

There will, unfortunately, be members who no longer want to continue with membership -- it is part of the business.

Members can either cancel their own membership online, or you, as the administrator, can cancel membership for them.

Members Cancelling Their Own Membership

There are three ways members can cancel their own membership to your iGrOOp.

  1. Click the cancel membership icon in the "my iGrOOps" listing of all their iGrOOps.  This will return a "are you sure you want to cancel membership to this iGrOOp?" message.  When the member confirms "yes", they are immediately removed from your group, and a notice is sent to all administrators with the members information.
  2. Click the link to cancel membership that appears under the "Group Specific" information while a member is editing their profile.  This will return a "are you sure you want to cancel membership to this iGrOOp?" message.  When the member confirms "yes", they are immediately removed from your group, and a notice is sent to all administrators with the members information.
  3. If the member paid by PayPal, and cancels their subscription within PayPal only, PayPal sends an email to the owner of the PayPal account, and notifies your iGrOOp script, which will cancel the member automatically and send notice to all admins.

When a member is cancelled or cancels, although their profile is removed from the group, all of the contributions such as postings, blogs, galleries, etc. will remain.  These are NOT deleted.

If you are using the affiliate module, and a member cancels who is the result of an affiliate, that affiliate will automatically no longer get commission for that account.


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