A. This process is very easy, quick, and free!

1. Get your free Meebo™ Account. Visit http://wwwl.meebo.com/index-en.html and click on the "sign up!" link where you would login.  You are just asked for a username and password -- you do not even have to provide your e-mail address.
2. Create a "widget" in order to get your 10 character "key" required by iGrOOps.  Visit http://www.meebome.com/ and follow the instructions.  If using Meebo™ for sales, you will want your "widget title" to have something to do with sales.  If for support, you may want to use "support" in the title.  The color and size does NOT matter -- iGrOOps will use a standard setting to best fit within your iGrOOp. Once created, look at the HTML provided by Meebo™ for your widget.  You only need the 10 character code that appears after the "?" in the URL.
3. Visit your homepage designer tool within your iGrOOp (the paint pallet icon on the top menu).  About half way down the page you will see the Meebo™ settings.  Enter the key in one or both fields asking for the key, depending on how you choose to use Meebo™.  You must check the box that enables Meebo™ as well as enter the key.  Meebo™ will not be used in your iGrOOp unless both the key is entered and the checkbox is checked.

Some Tips / Advice:

• Create a separate widget for sales and support if you choose to use Meebo™ for both.  This will allow you to have a descriptive title that will be clear to users what the widget is used for.  Example, "My iGrOOp Sales Support" and "My iGrOOp Member Support".
• If you create a Meebo™ account specifically for your iGrOOp, you can share the login information with other members of your admin team.  This way, more time can be spent monitoring the chat.
• Assign the monitoring of the Meebo™ chat to an admin team member in your iGrOOp -- that can be his or her sole job within your iGrOOp.
• Limit your widget title to about 15 characters, otherwise the title may be cut off when displayed in the left menu.

:created by Bo and last updated by Bo on 2007-03-21 00:00:00 - viewed 1541 times