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Anna McCoy
Group Administrator
Chief Encouragement Officer

"annamccoy"

WAN wants to better serve you as the customer let us know how where doing and what we could do to better assist you

May 2008 Posts »

» Learning about Customer Service with Dr. Thelma Wells
Mon 26th @ 7:06 AM
» Serving customer concerns
Thu 22nd @ 11:32 AM

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» May 2008

Customer Service (annamccoy)

Blog Entry

Serving customer concerns

Thursday, May 22nd @ 11:32 AMpost viewed 146 times

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Serving your customer rather than dealing with your customer is the key to excellence in customer service. This call will help you understand that dealing with customer concerns instead of dealing with them. Often when we are confronted in our business we take on a defensive position rather than remembering to provide excellence even when we are uncomfortable.

Woman Act Now

Anna McCoy, Founder

Find out more about Woman Act Now at www.womanactnow.com

Comments

ShonnaStallworth said on Thursday, May 22nd @ 1:37 PM:

This "15 minute to Destiny" call is a great example. It will make you aware of what not to do and provoke thought on what you can do in order to provide excellence customer service.